Support Questions
Find answers, ask questions, and share your expertise

Error during Cloudera manager 5.16 installation.

Error during Cloudera manager 5.16 installation.

New Contributor

Hi All, 

 

I am getting this error during installation anybody got any idea?

 

 Installation failed. Failed to receive heartbeat from agent.

  • Ensure that the host's hostname is configured properly.
  • Ensure that port 7182 is accessible on the Cloudera Manager Server (check firewall rules).
  • Ensure that ports 9000 and 9001 are not in use on the host being added.
  • Check agent logs in /var/log/cloudera-scm-agent/ on the host being added. (Some of the logs can be found in the installation details).
  • If Use TLS Encryption for Agents is enabled in Cloudera Manager (Administration → Settings → Security), ensure that /etc/cloudera-scm-agent/config.ini has use_tls=1 on the host being added. Restart the corresponding agent and click the Retry link here.
1 REPLY 1

Re: Error during Cloudera manager 5.16 installation.

Master Collaborator

@Imr This is a generic message if agent installation is failed. Please verify all these things for a quick sanity check. If agent installation still fails then please send the CM server logs:

/var/log/cloudera-scm-server/cloudera-scm-server.log

 


Cheers!
Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.