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Grafana quick link UI is giving ERR_SSL_PROTOCOL_ERROR error.

avatar
Rising Star

when i click on grafana UI then it will take me to the a different page and there its giving

This site can’t provide a secure connection

<hostname> sent an invalid response.

ERR_SSL_PROTOCOL_ERROR

1 ACCEPTED SOLUTION

avatar
Master Mentor

@Yukti Agrawal

Can you please try the following to see if it fixes your issue?

1. Edit /etc/ambari-server/conf/ambari.properties to set the empty values:

http.strict-transport-security=
views.http.strict-transport-security=

2. Restart ambari server

ambari-server restart

3. Clear the browsers cache (or for testing open the browser in "Incognito mode") then access the grafana UI. Please have a look at the HSTS setting of browsers : http://classically.me/blogs/how-clear-hsts-settings-major-browsers

.

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13 REPLIES 13

avatar
Rising Star

I have one more cluster and there grafana is working fine.

I thing i observe there is:

https://<hostname>:8443 --- my ambari address

And when i click on Grafana UI link its:

http://<hostname>:3000

so the difference here is grafana is going to http here not on https.

can you tell me how can we resolve this?

avatar
Master Mentor

@Yukti Agrawal

Can you please try the following to see if it fixes your issue?

1. Edit /etc/ambari-server/conf/ambari.properties to set the empty values:

http.strict-transport-security=
views.http.strict-transport-security=

2. Restart ambari server

ambari-server restart

3. Clear the browsers cache (or for testing open the browser in "Incognito mode") then access the grafana UI. Please have a look at the HSTS setting of browsers : http://classically.me/blogs/how-clear-hsts-settings-major-browsers

.

avatar

@Yukti Agrawal

That could be some thing to do with your cert/privatekey, recently I have written an article on this. can you please check this?

https://community.hortonworks.com/articles/85365/enable-ssl-for-grafana.html

avatar
New Contributor

There are many reasons for not connecting with the server or any website and you are getting this issue “ERR_SSL_PROTOCOL_ERROR” error but you can fix it with this guide. https://www.clickssl.net/blog/fix-err_ssl_protocol_error-for-google-chrome