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HDP 2.5 sandbox not starting up

Expert Contributor

Hi All, I've HDP 2.5 sandbox, and it is not starting up ..

I've used this sandbox earlier, and it would startup (though much slower than HDP 2.4).. but since yesterday, it is not starting up ..

I've a MacBook, 16GB RAM

Attaching screenshot of the HDP 2.5 sandbox not staring up .. showing this screen for 15+ mins

Appreciate your help on this.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: HDP 2.5 sandbox not starting up

Expert Contributor

I re-imported the SandBox & i'm able to start and use it now.. Unfortulately, the changes made earlier are lost 😞

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12 REPLIES 12

Re: HDP 2.5 sandbox not starting up

Expert Contributor

Re: HDP 2.5 sandbox not starting up

@Karan Alang

You can try having VirutalBox turn off the VM and then restarting the VM to see if the issue goes away.

Re: HDP 2.5 sandbox not starting up

Expert Contributor

@Michael Young

i've restarted the VirtualBox multiple times since yesterday, to try to fix the issue.

I've shut down(powered off) the application, and then restarted again... with the same issue.

Re: HDP 2.5 sandbox not starting up

@Karan Alang

Can you try giving the virtual machine 10GB or 12GB of ram to see if that helps? I typically run my sandbox using 12GB (12288MB).

How did you shutdown the virtual machine when it was working before?

Re: HDP 2.5 sandbox not starting up

Expert Contributor

@Michael Young, let me check that

Actually, i thought i'll remove the SandBox (w/o deleting the files) and re-add ..

But after doing that, it's not showing any progress bar now.. so not sure if it is starting

any ideas ?

Re: HDP 2.5 sandbox not starting up

Deleting the VM and not the files won't typically resolve anything as the problem is likely the VM image itself. you can import a new copy of the image you downloaded and they can sit side by side. See if a new version works ok. Your VM may somehow be corrupt.

Re: HDP 2.5 sandbox not starting up

@Karan Alang in that hung screen what happens when you press "ESC" key?

How much RAM do have you allocated to the sandbox vm?

Re: HDP 2.5 sandbox not starting up

Expert Contributor

@jss - it is allocated 8GB memory

Re: HDP 2.5 sandbox not starting up

Expert Contributor

@jss, @Michael Young

attaching screenshot of the terminal, it seems to be stuck therescreen-shot-2016-11-10-at-104903-am.png

Any ideas ?