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HDPCD Certification issues: Protoctor Not able to launch the exam

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

New Contributor
  1. Hi @prachi bhadekarI am yet to schedule a exam ..but you can copy the email to
    examsupport@examslocal.com as well and you may get a response from them
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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

Hi @Vamshi Kondabathini Did you get any response? I am still waiting for the same.

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

No Prachi. I am also waiting for their reply

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

New Contributor

Hi guys .. even I faced similar kind of issue today. For me error was “server ip address not found.” I tried all the troubleshooting steps that proctor told me. Did any face similar issue? I have mailed hortonworks and my request number is 10581

Re: HDPCD Certification issues: Protoctor Not able to launch the exam

@Vivek Pathane we are waiting for the response. We also faced the similar issue.

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

Hi all,

I received a response from them today after 15 days!

But it only says that they can eCredit and I can reappear for the exam,and they want to know when.

But I am not sure whether the issue has been fixed, as I see some people still facing it recently.

@Amey Latkar, please let me know if you could reschedule and take the exam successfully. Would like to know your updates. Thanks in advance.

-prachi

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

Hi @Vamshi Kondabathini Did you get any response yet?

Hi @Amey Latkar please let me know if you could reschedule and take the exam successfully.

Its almost a month since I had scheduled HDPCD exam, and no satisfactory response from them. It's really VERY FRUSTRATING!!!!

Do you guys know any other way to raise this issue?

Thanks in advance!

-Prachi

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

Yes @Prachi they ecredited amount in examlocal acnt which we can use to reschedule..I think you can email them again and let it raise a new ticket so they wl respond.

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

Ok, Vamshi. Thanks for letting me know that. I will raise another ticket now.

But they said that they will reschedule only once. If you face the same issue again, your money is gone, even if it's not an issue with your set-up. That's unreasonable.

That's why I wanted to know if anybody faced the same issue second time as well. Let me know when you take the exam this time. Thanks a ton for your response, Vamshi!! :)

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Re: HDPCD Certification issues: Protoctor Not able to launch the exam

New Contributor

Hi, I faced same issue second time. This time proctor confirmed me that even they are unable to open the exam link and there is issue from hortonworks end. I have raised a new ticket with request number 10867.

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