I am reaching out to you guys in need of help.
I was giving HDPCD exam one more time. My confirmation code was 34E-D22 and candidate id 8732865098.
Within 15 mins of exam, the exam window stopped responding. I refreshed the window, but it did not start.
Also, that time there was no online agent from PSI exam support whom I could reach. So I lost that attempt.
I tried calling to numbers +1-888-504-9178 and +1-702-904-7342 for additional support.
I waited there for more than 30 mins, but no one picked up my phone.
Hence I sent email to psi support and hortonworks zendesk support. My Ticket# 13053. Please look into this matter.
I do not want to loose my money without completing my exam.
Please arrange something, so that I can give that exam again.
Also, is there anyone else from Hortonworks Exam support in this community who can help me out.
Sorry to hear about this exam case again, unfortunately, the only competent team should be the PSI, it's sad its a recurring problem and I think hortonworks should really re-evaluate the exam process.
I had the same hassle and managed to pass on the second attempt as the first was doomed with freezing screens and lost connects despite having a very fast line.
They should give you an ecredit to re-attempt the exam.