I am reaching out to you guys in need of help.
I was giving HDPCD exam one more time. My confirmation code was 34E-D22 and candidate id 8732865098.
Within 15 mins of exam, the exam window stopped responding. I refreshed the window, but it did not start.
Also, that time there was no online agent from PSI exam support whom I could reach. So I lost that attempt.
I tried calling to numbers +1-888-504-9178 and +1-702-904-7342 for additional support.
I waited there for more than 30 mins, but no one picked up my phone.
Hence I sent email to psi support and hortonworks zendesk support. My Ticket# 13053. Please look into this matter.
I do not want to loose my money without completing my exam.
Please arrange something, so that I can give that exam again.
Sorry to hear about this exam case again, unfortunately, the only competent team should be the PSI, it's sad its a recurring problem and I think hortonworks should really re-evaluate the exam process.
I had the same hassle and managed to pass on the second attempt as the first was doomed with freezing screens and lost connects despite having a very fast line.
They should give you an ecredit to re-attempt the exam.