Created on 07-17-2017 01:37 PM - edited 09-16-2022 04:56 AM
I could see hawq installation is stuck forever at "Customize services" page in ambari 2.2 while installation. stack is hdp 2.4. Could any one please help on this issue.
Created 07-17-2017 01:43 PM
Do you see any error or warning in the ambari-server.log?
Also in the UI debugger tool do you see any error?
On the page where the UI is getting stuck open the debugger tool and notice the "Console" & "Network" tabs for anything unusual.. error or API calls. (Please share the output/screenshot)
Chrome Browser--> Menu --> More Tools --> Developers tool
Created 07-17-2017 01:52 PM
In ambari server logs, I didn't see any error or warning.
The log also stopped at "INFO [qtp-ambari-client-255] StackAdvisorRunner:71 - advisor script stderr:
I also checked in the corresponding stack recommendations folder in ambari server pid folder, There are no entries.
I observe this scenario only for HAWQ service, rest of the services are being installed or moving forward from that stuck page.
Created 07-17-2017 07:48 PM
What version of Ambari are you using? 2.2.0 or 2.2.2 ? Remember, 2.2.2 is the minimum required. Also, what install instructinos are you following? Did the issue start happening after something specific, or is this a fresh install?
Created 07-18-2017 05:34 AM
It is ambari 2.2.2 version. It is a fresh install.
Created 07-18-2017 01:31 PM
Please ensure you're following the right instructions from here:
Software is here (use 220.127.116.11, which has important fixes on top of 2.0.1, although Ambari-related code is the same):
Not sure why you're seeing this, I haven't seen anyone run into this issue before.