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Hive View White Screen When Click Tab

Hive View White Screen When Click Tab

New Contributor

My VirtualBox Hortonworks image system has a base memory of 8192 MB, video memory 8 MB. I am getting a problem where a white page is displayed when clicking on one of the tabs on the right within Hive View, such as Visualizations. My system has 12 GB ram and I'm running Windows 10. At the moment, 11.2/11.9 GB is in use.

72799-horton.png

72800-hive-2-tez.png

72801-query-view.png

72802-services.png

72803-visualization-view.png


I'm using HDP 2.6.4 with VirtualBox Version 5.2.12 r122591. HDP 2.5 wasn't able to start a server on localhost.

Here's my machine's information-

Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release_svc_escrow.180502-1908)
Language: English (Regional Setting: English)
System Model: HP Pavilion Power Laptop 15-cb0xx
BIOS: F.11
Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 12288MB RAM
Available OS Memory: 12174MB RAM
DirectX Version: DirectX 12
Card name: NVIDIA GeForce GTX 1050
Name: Intel(R) Dual Band Wireless-AC 7265

I can see and run a query with Hive, but navigating to Visualization, Settings, Visual Explain, TEZ, and Notifications results in a screen where I can see the navigation bar at the top, but is otherwise white with nothing on it. I've tried this in Google Chrome, Firefox, and Microsoft Edge.

The browser developer tools displays the following information upon accessing one of the aforementioned tabs:

DEPRECATION: Ember.ObjectController is deprecated, please use Ember.Controller and use `model.propertyName`. See http://emberjs.com/guides/deprecations/#toc_objectcontroller for more details.
superWrapper@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:31514:15
Class@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:45761:9
create@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:46230:14
instantiate@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:15316:16
lookup@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:15186:17
lookup@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:15106:14
unknownProperty@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:17259:20
get@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:29552:16
_getPath@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:29627:14
get@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:29537:14
AliasedProperty_get@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:22837:12
get@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:29541:14
get@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:44281:14
onTabOpen@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/hive.js:6632:29
send@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:41687:28
onTabOpen@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/hive.js:4967:7
openOverlay@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/hive.js:4976:7
toggleOverlay@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/hive.js:4997:11
send@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:41687:28
runRegisteredAction@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:32360:13
run@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:14094:20
run@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:29849:12
handleRegisteredAction@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:32358:9
setupHandler/<@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:52052:18
dispatch@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:9100:15
add/elemData.handle@http://127.0.0.1:8080/views/HIVE/1.5.0/AUTO_HIVE_INSTANCE/assets/vendor.js:8787:6 vendor.js:19134:5

Error: Assertion Failed: You attempted to render into 'index' but it was not found



As a side note, Hive View 2.0 is able to load TEZ information.

2 REPLIES 2

Re: Hive View White Screen When Click Tab

Super Mentor

@Eric Eisenberg

Have you tried any of the following two approaches:

1. To isolate the browser cache issue: Have you tried opening the browser in "Incognito Mode" (Chrome) Or "Private Mode" (Firefox) to see if it works:

2. Can you try removing the following directory and then restart the ambari server and then try accessing the View once again?

The "work" directory content deletion is not harmful as upon next restart of ambari the deleted contents from work directory will be re-extracted from the relevant View Jars.

# rm -rf /var/lib/ambari-server/resources/views/work/HIVE*
# ambari-server restart

3. Have you tried using "Hive View 2.0" )Instead of using "Hive View 1.5" (Is Hive View 2.0 showing the UI properly?)

Re: Hive View White Screen When Click Tab

New Contributor

@Jay Kumar SenSharma

Hello Jay Kumar SenSharma,

1. There is no change when using incognito mode.
2. I used PuTTY to connect to the server and ran the two commands. There is no change following this.
3. I can access Hive View 2.0.
To be clear, I can also access Hive View 1.5 and run queries, but when I navigate to one of the tabs on the right the white screen is displayed.
I do not see an option in Hive View 2.0 for "Visualization," which is what I'm trying to use. The TEZ display in Hive View 2.0 does work.

74400-hive-2-tez.png


Thank you for your help. Please let me know what I can do further to resolve this.
Best,
Eric