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If technical error appear during exam

New Contributor

What will be the procedure if any unavoidable technical error appears during the exam schedule due to which exam cannot be received or completed; like connection error, hardware issue, network malfunctioning, electricity etc

3 REPLIES 3

Super Collaborator

from our Terms and Conditions:

 

It is the sole responsibility of the test taker to maintain connectivity throughout the exam session. If connectivity is lost, for any reason, it is the responsibility of the test taker to reconnect and finish the exam within the scheduled time slot. No refunds or retakes will be given. Unfinished or abandoned exam sessions will be scored as a fail.

New Contributor

What is the procedure to know the detailed results, as in which questions were wrong and which were right?

Super Collaborator
We give that information out in practice exams but not in high-stakes certification exams. More information in our FAQ.