Re: Is that cloudera providing commercial support ... - Cloudera Community

Vikas1 · ‎02-22-2016

I saw there phoenix parcel package is available for cdh5.5. I want to know is that cloudera providing commercial support for phoenix.

cjervis · ‎02-22-2016

Short Answer: Phoenix is a project in Cloudera Labs and therefor currently not supported.

In case you are not aware of Cloudera Labs:

"Cloudera Labs is a virtual container for Apache Hadoop ecosystem innovations in incubation within Cloudera Engineering. It brings more use cases, productivity, and other value to developers by constantly exploring new approaches. Eventually, some projects may become part of Cloudera’s supported platform."

I hope this answers your question.

Cy Jervis, Manager, Community Program

Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.

Learn more about the Cloudera Community:
Community Guidelines
How to use the forum

Heinz · ‎02-13-2018

Sorry for reviving this old thread - and I hope that I am posting my question in the right forum.

Is there a plan for Phoenix to "step up" from the Cloudera Labs into the circle of officially supported components? And in case I am lucky and the answer would be "yes", then what would be the time line?

Is that cloudera providing commercial support for phoenix.

Re: Is that cloudera providing commercial support for phoenix.

Re: Is that cloudera providing commercial support for phoenix.