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Need to generate credentials for downloading hdp 3.1.5

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Need to generate credentials for downloading hdp 3.1.5

New Contributor

Hi,

 

Need to download hdp 3.1.5. Please help me generate the credentials for that. 

 

Thanks

3 REPLIES 3

Re: Need to generate credentials for downloading hdp 3.1.5

Community Manager

Hi @aparchoudhary 

The first thing to realize is that the new product repositories are accessible only with valid credentials. If you are unaware that the licensing for releases of HDP at 3.1.5 and beyond have changed, please read over the Licensing FAQ

If you are aware of the licensing changes and their implications, and you just don't have credentials that work for some reason, you can:

  • file a non-technical case within the support portal (https://my.cloudera.com) to obtain credentials (OR) to get a clarity on what is wrong with the credentials you are using
  • determine that you are having difficulties opening a case. If this is true, you can e-mail your concerns to "customerrelations@cloudera.com". Somebody from our customer relations team should be able to help you with your issues.

Hope this helps.

 

 

Bill Brooks, Community Manager
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Re: Need to generate credentials for downloading hdp 3.1.5

New Contributor
I'm not able to file a non-technical case, neither am I able to email to
this id - "customerrelations@cloudera.com". Please help me with this.
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Re: Need to generate credentials for downloading hdp 3.1.5

Community Manager

Please share with us why:

  • You can't open a non-technical case
  • You can't send email to the aforementioned address

Help us help you.

 

 

 

Bill Brooks, Community Manager
Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.
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