One of my friend trying create the an account in the cloud-era. Once we got the email from cloud-era for account activation, its not allowed to reset the password.
After one or two trials ,account has been locked. Now unable to reset the password .
Once we reset the password we are getting the following message which was no use :
|A password reset request was made for your Okta account. If you did not make this request, please contact your system administrator immediately.|
|At this time your password can only be reset by an administrator. To send them a request, go to your Sign-in Help page. Then click the Request help link.|
Please help me to resolve this. To whom we need to contact to get it fixed
@Gade , I may be able to assist you with this issue. I have sent you a PM for further details.