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Ranger user-sync is not happening even after restarting the service

Ranger user-sync is not happening even after restarting the service

Explorer

We added a new user in our AD and Ranger is not syncing it at all. What could be the potential reason? I ambari-synced the user and the user is now reflected in Ambari users.... but the same user is not visible in Ranger for giving permissions. It has been more than 2 days and the sync has not happened. What should I do? How do I make it see?

3 REPLIES 3

Re: Ranger user-sync is not happening even after restarting the service

Contributor

Hi Sarnath,

We have faced the same kind of issue for groups, please check with your AD team and cross check Distinguished name "CN=User1, CN=Users, DC=Contoso, DC=com" details for this user and compare with existing user.

this is the one of the possible chance.

Re: Ranger user-sync is not happening even after restarting the service

Explorer

Ah! Thanks for the input. I will definitely check with them.... Our IDs are numeric and so I see that it is covering some users and is advancing... I hope it will catch up. If not, I will ask the AD admin to check this out. Thanks again for sharing your experience.

Re: Ranger user-sync is not happening even after restarting the service

@Sarnath K

Can you share what is happening in the ranger user sync logs once you manually retstart ranger?

Thanks