SmartSense Agent failed to stay up

[#1]

We started SmartSense server fine. But for the agents, they started but after a few seconds, went down again. See the screen capture for error in hst-agent.log.

smartsense-error-in-agent-hst.pdf

O/S: RHEL 7,

HDP 2.3.2.0-2950

Ambari 2.1.2

[#2]

@Paul Codding

@Mike Li

Same issue as this http://community.hortonworks.com/questions/4310/smartsense-hst-agents-dying.html

Please open support case

[#3]

The error is in the value of "version" when registering the agent. The log shows version=***************************************************************************************** which fails when trying to truncate to a VARCHAR 255 in the derby database.

[#4]

Can you please attach the Exception?

[#5 · Accepted solution]

Hey Guys - for this issue make sure you've opened a support case and uploaded the hst-server.log file from the HST server. That will help us get to the bottom of the issue.

[#6]

Thank @Paul Codding.