Support Questions

at46 · ‎01-25-2017

Please see the attached two documents for details:

Document 1: Create Failed-Stack Detail.pdf... contains the error details

Document 2: Create Failed-Procedure-I-Used.pdf ... contains the procedure I followed.

Please advise on how to move forward as I have not been able to create a cluster using the new HDP Cloud on AWS.

Regards

Joginder

create-failed-stack-detail.pdf

Dominika · ‎01-25-2017

@Joginder Sethi

One last thing that comes to my mind: Did you use any special characters in your password? At some point, we had problem with some special characters in the Admin Password parameter.

The log says time="2017-01-25T21:20:51Z" level="error" msg="[NewOAuth2HTTPClient] Error while connnecting to https://ec2-52-90-192-197.compute-1.amazonaws.com/identity/oauth/authorize as user: at46@yahoo.com, please check your username and password. (406 Not Acceptable)"

View solution in original post

Dominika · ‎01-25-2017

@Joginder Sethi

There was an issue about $, \, :, ", and | being unsupported:

http://docs.hortonworks.com/HDPDocuments/HDCloudAWS/HDCloudAWS-1.8.0/bk_hdcloud-aws/content/releasen...

So make sure that you don't use these characters and make sure to get the Remote Access setting right.

Dominika · ‎01-25-2017

@Joginder Sethi Did this solve the issue?

Dominika · ‎01-25-2017

@Joginder Sethi Did this solve the issue?

at46 · ‎01-26-2017

Yes it worked. Please # to the list of unsupported special characters

Dominika · ‎01-26-2017

I'll add #. Thanks!

at46 · ‎01-26-2017

Thank you for your persistence and all the help.

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Template error creating HDP-Cloud Controller Service on AWS