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The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

When I attempt to start up the HortonWorks Docker Sandbox 2.5 environment on Oracle VirtualBox 5, I get the error message indicated below.

===========================================================================

Failed to open a session for the virtual machine Hortonworks Docker Sandbox.

The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819 (0xc0000005). More details may be available in 'C:\Users\E602023\VirtualBox VMs\Hortonworks Docker Sandbox\Logs\VBoxHardening.log'.

Result Code: E_FAIL (0x80004005)
Component: MachineWrap
Interface: IMachine {b2547866-a0a1-4391-8b86-6952d82efaa0}

===========================================================================

My settings are as indicated below.

11644-1lo7f.png

11645-jdw43.png

11646-mehzs.png

11647-isymm.png

I have been at this for a very very long time and am quite frustrated. Any help with this would be greatly appreciated.

Thanks,

Raj

8 REPLIES 8

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

Hi Raj Jagannathan,

The docker sandbox requires at least 8GB of memory. Can you try allocating at least that much, and re-try launching the VM?

Reference link:

http://hortonworks.com/hadoop-tutorial/hortonworks-sandbox-guide/#section_2

At least 8 GB of RAM (The more, the better) If you wish to enable services such as Ambari, HBase, Storm, Kafka, or Spark please ensure you have at least 10 Gb of physical RAM in order to run the VM using 8 GB.

Thanks,

@Darwin

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

@dtraver

Unfortunately I am unable to set the memory to 8 GB due to the below message. Also when I try doing this, the OK button becomes disabled. Please advise if this means I cannot run it. The article you referenced says 4096 should suffice for Windows systems.

11649-rxjr3.png

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

Hi Raj Jagannathan,

The min memory required for the Sandbox is 8GB (which means total physical memory of the workstation needs to be at ~10GB). Can you highlight where it states that 4GB is enough (it might be leftover from earlier versions of the Sandbox).

Thanks,

@Darwin

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

@dtraver

Please see screenshot below.

11651-hngoo.png


ddva4.png

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

Expert Contributor

@Raj Jagannathan

I've found many mentions of Virtualbox failing to run if there are unsigned drivers in your Windows installation. Perhaps the log will show which ones are causing a problem. Is this a new install of Virtualbox, or do you have other VMs that are running ok?

Here is a long discussion of the changes that virtualbox made to harden the environment and how it affected people: https://forums.virtualbox.org/viewtopic.php?f=6&t=67840

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

vboxhardening.zip@jwhitmore

This is a new install of Virtualbox. I do not have any other VMs that are running ok. Attached is the VBoxHardening log file zipped up. Below are some entries from it.

===========================================================================

32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'lpk.dll' -> '\Device\HarddiskVolume2\Windows\System32\lpk.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #9 'gdi32.dll'. 32a8.2f6c: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #10 'user32.dll'. 32a8.2f6c: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #11 'usp10.dll'. 32a8.2f6c: supHardenedWinVerifyImageByHandle: -> 22900 (\Device\HarddiskVolume2\Windows\System32\lpk.dll) 32a8.2f6c: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume2\Windows\System32\lpk.dll 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'user32.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'user32.dll' -> '\Device\HarddiskVolume2\Windows\System32\user32.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedScreenImage/Imports: cache hit (Unknown Status 22900 (0x5974)) on \Device\HarddiskVolume2\Windows\System32\user32.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'usp10.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'usp10.dll' -> '\Device\HarddiskVolume2\Windows\System32\usp10.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #0 'msvcrt.dll'. 32a8.2f6c: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #2 'user32.dll'. 32a8.2f6c: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #3 'gdi32.dll'. 32a8.2f6c: supHardenedWinVerifyImageByHandle: -> 22900 (\Device\HarddiskVolume2\Windows\System32\usp10.dll) 32a8.2f6c: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume2\Windows\System32\usp10.dll 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'user32.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'user32.dll' -> '\Device\HarddiskVolume2\Windows\System32\user32.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedScreenImage/Imports: cache hit (Unknown Status 22900 (0x5974)) on \Device\HarddiskVolume2\Windows\System32\user32.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'gdi32.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'gdi32.dll' -> '\Device\HarddiskVolume2\Windows\System32\gdi32.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedScreenImage/Imports: cache hit (Unknown Status 22900 (0x5974)) on \Device\HarddiskVolume2\Windows\System32\gdi32.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'gdi32.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'gdi32.dll' -> '\Device\HarddiskVolume2\Windows\System32\gdi32.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedScreenImage/Imports: cache hit (Unknown Status 22900 (0x5974)) on \Device\HarddiskVolume2\Windows\System32\gdi32.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'user32.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'user32.dll' -> '\Device\HarddiskVolume2\Windows\System32\user32.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedScreenImage/Imports: cache hit (Unknown Status 22900 (0x5974)) on \Device\HarddiskVolume2\Windows\System32\user32.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'msvcrt.dll'... 32a8.2f6c: supR3HardenedWinVerifyCacheProcessImportTodos: 'msvcrt.dll' -> '\Device\HarddiskVolume2\Windows\System32\msvcrt.dll' [rcNtRedir=0xc0150008] 32a8.2f6c: supR3HardenedScreenImage/Imports: cache hit (Unknown Status 22900 (0x5974)) on \Device\HarddiskVolume2\Windows\System32\msvcrt.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedMonitor_LdrLoadDll: pName=C:\WINDOWS\system32\privman64.dll (Input=privman64.dll, rcNtResolve=0xc0150008) *pfFlags=0xffffffff pwszSearchPath=0000000000000000:<flags> [calling] 32a8.2f6c: supR3HardenedScreenImage/NtCreateSection: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume2\Windows\System32\privman64.dll [lacks WinVerifyTrust] 32a8.2f6c: supR3HardenedDllNotificationCallback: load 0000000180000000 LB 0x0002d000 C:\WINDOWS\system32\privman64.dll [fFlags=0x0] 32a8.2f6c: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume2\Windows\System32\privman64.dll [lacks WinVerifyTrust] 27c0.7fc: supR3HardNtChildWaitFor[2]: Quitting: ExitCode=0xc0000005 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 375 ms, the end); 1eb4.2e98: supR3HardNtChildWaitFor[1]: Quitting: ExitCode=0xc0000005 (rcNtWait=0x0, rcNt1=0x0, rcNt2=0x103, rcNt3=0x103, 1037 ms, the end);

===========================================================================

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

Expert Contributor

@Raj Jagannathan,

It looks like the privman64.dll is not trusted by Windows (lacks WinVerifyTrust) and that is why Virtualbox does not start. I found some listings that show that privman64.dll comes with PowerBroker, and some who have had your same problem have been able to get past it by uninstalling PowerBroker. I don't know if you run PowerBroker, but if you do and it can't be uninstalled or upgraded, I don't think you will be able to run Virtualbox.

You could take Virtualbox off and install VMware Player and run the sandbox under that. There is a version for VMware that can be downloaded from hortonworks.com.

Re: The virtual machine 'Hortonworks Docker Sandbox' has terminated unexpectedly during startup with exit code -1073741819

New Contributor

Hi All,

I am getting the below error. Please help.

@Raj Jagannathan, How did you resolve your issue???

14T08:44:00.000000000Z acc.1ba8: LastWriteTime: 2017-11-14T08:44:00.000000000Z acc.1ba8: ChangeTime: 2017-11-23T03:02:46.903899500Z acc.1ba8: FileAttributes: 0x20 acc.1ba8: Size: 0x7b7a8 acc.1ba8: NT Headers: 0xe8 acc.1ba8: Timestamp: 0x5a099b2e acc.1ba8: Machine: 0x8664 - amd64 acc.1ba8: Timestamp: 0x5a099b2e acc.1ba8: Image Version: 0.0 acc.1ba8: SizeOfImage: 0x80000 (524288) acc.1ba8: Resource Dir: 0x7e000 LB 0x3e0 acc.1ba8: ProductName: Anti-Malware Core acc.1ba8: ProductVersion: 1.5.0 acc.1ba8: FileVersion: Anti-Malware Core.1.5.0.4636.x64 acc.1ba8: PrivateBuild: Anti-Malware Core.1.5.0.4636.x64 acc.1ba8: FileDescription: Event Driver acc.1ba8: \SystemRoot\System32\drivers\mfewfpk.sys: acc.1ba8: CreationTime: 2017-11-01T18:20:36.786924800Z acc.1ba8: LastWriteTime: 2017-09-15T15:02:56.000000000Z acc.1ba8: ChangeTime: 2017-11-15T15:51:13.287039400Z acc.1ba8: FileAttributes: 0x20 acc.1ba8: Size: 0x3dbe8 acc.1ba8: NT Headers: 0x100 acc.1ba8: Timestamp: 0x59b8b788 acc.1ba8: Machine: 0x8664 - amd64 acc.1ba8: Timestamp: 0x59b8b788 acc.1ba8: Image Version: 0.0 acc.1ba8: SizeOfImage: 0x59000 (364544) acc.1ba8: Resource Dir: 0x57000 LB 0x378 acc.1ba8: ProductName: SYSCORE acc.1ba8: ProductVersion: 15.7.0.638 acc.1ba8: FileVersion: SYSCORE.15.7.0.638 acc.1ba8: PrivateBuild: SYSCORE.15.7.0.638 F17,F18 acc.1ba8: FileDescription: Anti-Virus Mini-Firewall Driver acc.1ba8: supR3HardenedWinInitAppBin(0x0): '\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox' acc.1ba8: Calling main() acc.1ba8: SUPR3HardenedMain: pszProgName=VirtualBox fFlags=0x2 acc.1ba8: supR3HardenedWinInitAppBin(0x2): '\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox' acc.1ba8: '\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe' has no imports acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe) acc.1ba8: SUPR3HardenedMain: Final process, opening VBoxDrv... acc.1ba8: supR3HardenedEarlyCompact: Removed heap 1 (0x00000001400000 LB 0x400000) acc.1ba8: supR3HardNtEnableThreadCreation: acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll) acc.1ba8: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll acc.1ba8: supR3HardenedMonitor_LdrLoadDll: pName=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL (rcNtResolve=0xc0150008) *pfFlags=0x0 pwszSearchPath=0000000000000801:<flags> [calling] acc.1ba8: supR3HardenedScreenImage/NtCreateSection: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedDllNotificationCallback: load 00007ffad6770000 LB 0x00005000 C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL [fFlags=0x0] acc.1ba8: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: pName=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL (rcNtResolve=0xc0150008) *pfFlags=0x0 pwszSearchPath=0000000000000001:<flags> [calling] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ffad6770000 'C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL' acc.1ba8: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: pName=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL (rcNtResolve=0xc0150008) *pfFlags=0x0 pwszSearchPath=0000000000000001:<flags> [calling] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ffad6770000 'C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL' acc.1ba8: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ffad6770000 'C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL' acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #0 'msvcrt.dll'. acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #1 'msasn1.dll'. acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #6 'crypt32.dll'. acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #27 'rpcrt4.dll'. acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Windows\System32\wintrust.dll) acc.1ba8: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume3\Windows\System32\wintrust.dll acc.1ba8: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'rpcrt4.dll'... acc.1ba8:

,

Hi All,

I too am facing same issue.Below is a snap shot of the log file. I see '\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8' error.

@Raj Jagannathan: How did you fix the issue??

\VirtualBox\VirtualBox.exe' has no imports acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VirtualBox.exe) acc.1ba8: SUPR3HardenedMain: Final process, opening VBoxDrv... acc.1ba8: supR3HardenedEarlyCompact: Removed heap 1 (0x00000001400000 LB 0x400000) acc.1ba8: supR3HardNtEnableThreadCreation: acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll) acc.1ba8: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll acc.1ba8: supR3HardenedMonitor_LdrLoadDll: pName=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL (rcNtResolve=0xc0150008) *pfFlags=0x0 pwszSearchPath=0000000000000801:<flags> [calling] acc.1ba8: supR3HardenedScreenImage/NtCreateSection: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedDllNotificationCallback: load 00007ffad6770000 LB 0x00005000 C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL [fFlags=0x0] acc.1ba8: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: pName=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL (rcNtResolve=0xc0150008) *pfFlags=0x0 pwszSearchPath=0000000000000001:<flags> [calling] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ffad6770000 'C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL' acc.1ba8: supR3HardenedScreenImage/LdrLoadDll: cache hit (VINF_SUCCESS) on \Device\HarddiskVolume3\Program Files\Oracle\VirtualBox\VBoxSupLib.dll [lacks WinVerifyTrust] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: pName=C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL (rcNtResolve=0xc0150008) *pfFlags=0x0 pwszSearchPath=0000000000000001:<flags> [calling] acc.1ba8: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ffad6770000 'C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL' acc.1ba8: supR3HardenedMonitor_LdrLoadDll: returns rcNt=0x0 hMod=00007ffad6770000 'C:\Program Files\Oracle\VirtualBox\VBoxSupLib.DLL' acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #0 'msvcrt.dll'. acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #1 'msasn1.dll'. acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #6 'crypt32.dll'. acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #27 'rpcrt4.dll'. acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Windows\System32\wintrust.dll) acc.1ba8: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume3\Windows\System32\wintrust.dll acc.1ba8: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'rpcrt4.dll'... acc.1ba8: supR3HardenedWinVerifyCacheProcessImportTodos: 'rpcrt4.dll' -> '\Device\HarddiskVolume3\Windows\System32\rpcrt4.dll' [rcNtRedir=0xc0150008] acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Windows\System32\rpcrt4.dll) acc.1ba8: supR3HardenedWinVerifyCacheInsert: \Device\HarddiskVolume3\Windows\System32\rpcrt4.dll acc.1ba8: supR3HardenedWinVerifyCacheProcessImportTodos: Processing 'crypt32.dll'... acc.1ba8: supR3HardenedWinVerifyCacheProcessImportTodos: 'crypt32.dll' -> '\Device\HarddiskVolume3\Windows\System32\crypt32.dll' [rcNtRedir=0xc0150008] acc.1ba8: supR3HardenedWinVerifyCacheScheduleImports: Import todo: #33 'msasn1.dll'. acc.1ba8: supHardenedWinVerifyImageByHandle: -> 0 (\Device\HarddiskVolume3\Windows

Please help.

Just to let you know that I have a 8gb ram. Should I increase the ram??