Support Questions

Find answers, ask questions, and share your expertise

Unable to find/start the Sandbox Tools

avatar
Rising Star

Installed Hortonworks with HDP 2.4 into Virtualbox with host OS of Windows 7. All installed fine. The VM starts up with no errors. When I go to http://127.0.0.1 I get the Sandbox splash screen, but no place to start the tutorials. I saw on the Hortonworks videos a "Start Tutorials" button that takes you to a web page where the frame on the left is the tutorial and the frame on the right is the Sandbox tools. If I go to http://127.0.0.1/frames.html I get the page with the tutorial on the left, but the right side is blank where the Sandbox tools are supposed to be.

1 ACCEPTED SOLUTION

avatar
Rising Star

OK. The key was I was expecting to see the HUE screen, but that does not exists. Yes I can get to Ambari, so I would assume all is up and running as expected.

Hadoop in general can be an overwhelming ecosystem to start in. I will just run through all the tutorials and start reading books.

Thanks to everyone who responded.

View solution in original post

15 REPLIES 15

avatar

Can you try opening the below?

http://127.0.0.1/index.html?popup=1

There are also tutorials on the hortonworks website: http://hortonworks.com/tutorials/

2690-screen-shot-2016-03-09-at-93136-am.png

avatar
Rising Star

It spins for a while and then I get "This webpage is not available".

avatar

hmm it seems to work on this end. Maybe try restarting the VM?

avatar
Rising Star

i have restarted the VM multiple times with no effect. I even reimported the OVA file into a new VM but the new VM has the same problem.

avatar
Master Mentor

@Michael Rife

Run a checksum against the file you might have a corrupt file.

avatar
Rising Star

I redownloaded the VirtualBox and the OVA file is identical as my previous version.

Where is the correct checksum for the VirtualBox VM OVA file published?

avatar

@Michael Rife try going to http://127.0.0.1:8888/. The screen should look like this. As long as HDP is up and running you can run any of the tutorials. You don't have to access them through the splash screen.

2706-splash-screen.png

avatar
Rising Star

@Scott Shaw I can get to the splash screen and all displays. I cannot get to the page that displays the Hadoop tools, the right side of the image below. HTTP://127.0.0.1/index.html only gives me the left frame. HTTP://127.0.0.1/index.html?popup=1 and popup=2 both now only display the left frame. There is no right frame. Was access to tools in a page like the right side of below removed from the Sandbox 2.4?

2707-hortonworkstutorial.png

avatar
Rising Star

Sorry to be a pain, but all the Hortonworks Sandbox Youtube videos of previous versions show the ability access the Hadoop tools in this web page.

I have tried Chrome, Firefox, and IE. All do the same.