Support Questions
Find answers, ask questions, and share your expertise
Announcements
Alert: Welcome to the Unified Cloudera Community. Former HCC members be sure to read and learn how to activate your account here.

maintenance for Cloudera enterprise data hub edition,node license,bronze support

Highlighted

maintenance for Cloudera enterprise data hub edition,node license,bronze support

New Contributor

 could you help clarify the maintenance for Cloudera enterprise data hub edition,node license,bronze support

2 REPLIES 2

Re: maintenance for Cloudera enterprise data hub edition,node license,bronze support

Expert Contributor
What specific questions do you have regarding maintenance? Please clarify.
Highlighted

Re: maintenance for Cloudera enterprise data hub edition,node license,bronze support

Cloudera Employee

Hello @liang , does the following help?

This link explains the SLAs in place for the various contractual service levels:

https://my.cloudera.com/support/subscription-value-center.html#sla_based_technical_support

This link explains the EOM (end of support) dates for the various versions of Cloudera software:

https://www.cloudera.com/legal/policies/support-lifecycle-policy.html

Thank you kindly.

Best,

Alex

Don't have an account?
Coming from Hortonworks? Activate your account here