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username and password for

New Contributor


In our script, we get the ambari repo List and it started to fail starting Feb 2021. I have gone through your documentation and it suggests below.


I'm trying to open a non-technical case to get username and password as suggested in the guide:

but when I click on "Create Case" button, I got the error: "Accessing the requested page requires special permissions."


So, anyone can tell me how to contact Cloudera to get the credential needed?


Thank You


Expert Contributor

From 1st Feb 2021 onwards, you need to be a Cloudera customer with valid subscription to access the binaries, the username and password will be provided upon subscription activation


Details can refer here:

New Contributor

Thanks for the Reply.


I have tried to reach out to Sales Team but no luck. Is there a pricing model webpage or cost estimates for HDP subscription.



Expert Contributor



Sorry to know you have failed to contact the Sales Team


You can either filled up the web form here:

Or call the Sales Representative

From the US: (888) 789-1488
International: +1 (650) 362-0488


You can also find the pricing model on the public website:

For your case, please refer to "CDP Private Cloud, Base Edition"