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New Contributor
Posts: 4
Registered: ‎06-13-2016

Kerberos Ticket Expired (Renew Fails)

Starting up with Kerberos enabled is successful, but after a ticket expires, it doesn't seem to renew:

 

[16/Nov/2016 15:17:34 ] supervisor ERROR Process /usr/lib/hue/build/env/bin/hue kt_renewer exited abnormally. Restarting it.
[16/Nov/2016 15:17:36 ] supervisor ERROR Process /usr/lib/hue/build/env/bin/hue kt_renewer exited abnormally. Restarting it.
[16/Nov/2016 15:17:37 ] supervisor ERROR Process /usr/lib/hue/build/env/bin/hue kt_renewer exited abnormally. Restarting it.
[16/Nov/2016 15:17:38 ] supervisor ERROR Process /usr/lib/hue/build/env/bin/hue kt_renewer has restarted more than 3 times in the last 3 seconds
[16/Nov/2016 15:17:39 ] supervisor ERROR Exception in supervisor main loop
Traceback (most recent call last):
File "/usr/lib/hue/desktop/core/src/desktop/supervisor.py", line 386, in main
wait_loop(sups, options)
File "/usr/lib/hue/desktop/core/src/desktop/supervisor.py", line 403, in wait_loop
shutdown(sups) # shutdown() exits the process
File "/usr/lib/hue/desktop/core/src/desktop/supervisor.py", line 215, in shutdown
sys.exit(1)
SystemExit: 1

 

The tickets are renewable, and the KDC has been configured according to other posts in the community. I can manually renew the ticket, but at this point Hue seems to die? Any ideas?

Cloudera Employee
Posts: 722
Registered: ‎07-30-2013

Re: Kerberos Ticket Expired (Renew Fails)

Do you use CM?

If yes, could you check the logs of the kt_renewer role in the Hue service?