I scheduled to attempt CCA 175 today (0/15/2018) 11:15 AM PST, unfortunately the exam didn't load and kept displaying "Please wait....Exam is Loading and Launch Status: Delivery partner doesn't have the exam ready

Had a chat with PSI help desk and they said they can't help as they didn't get the exam from cloudera. Why do they provide exam slot on weekends if there is no support. Its not good and cumbersome for the person writing the exam. There is no show policy  for student and they fortify the fees but in case of your no show what are the rules?