Hi Jervis, i reached out to the certification team as soon as i faced the problem while taking exam, but in my initial response from the team they didn't provided any alternative solution except to re-purchase if i want to get certified. I had placed request to atleast consider allowing me to take exam, since i never got a chance to attempt the exam but so far no response from the team yet. Thanks.
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Hi Cloudera Team and the members of the community. I want to share my experience when attempted to take CCA175 exam through IE (Innovative Exams) on 02/16/2018 it shows a validation message "Please wait.. exam is loading" but the exam didn't load even after waiting for an hour. I sent screen shot to email@example.com. And the team responded back saying, my exam is expired and due to a glitch in the communication between IE and clodeura, i was able to Re-shedule my exam and due to this glitch i was unable to see any cancellation email Notification or reminder alert and i need to purchase it again. 1) I don't want to blame anyone here, but i was very disappointed because email is the primary source of communication for these exams when we cancel or reschedule it, if there is a glitch in that own communication process and since users are mainly effected by this, clodeura team should atleast provide option/solution to Re-schedule the exam instead of just saying Re-purchase again if want to get certified. Is it financially easy for students to Re-Purchase an exam again?? If my description offends anyone please forgive me.
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