Community Changes and Feature Definitions Details

[#1]

Community Changes and Feature Definitions Details

As we mentioned in the previous announcement there are few similarities and changes you should know about.

Below is a list of:

• The most common user actions in a support community

• How you discovered that user action in HCC

• The new way you will find that user action in the new community

• And details on the user action in the new community.

Here is a preview of the new designs for these pages:

• Community Home

• Question

• User Profile page

I want to…	HCC Community	New Cloudera Community	Details
Ask a question	Create > Ask A Question	Contribute > Ask A Question	The “Create” menu will now be the “Contribute” menu for posting community articles/repos and asking questions. Also use the “Ask A Question” button in the main navigation from any page.
Share my expertise or troubleshooting tips	Create > Article	Contribute > Create Community Article	You can still share your expertise, tips, or technical knowledge with the community using Community Articles. Just look for the new menu options.
Search by topic	“Explore” Menu	“Browse” Menu	Browse all content via “Labels” or content type (questions, repos, articles)
Search by topic	Select Track	Label	Use “Labels” instead of “Tracks” to subscribe and follow specific topics
Perform an Advanced Search or Filter	Magnifying glass > search term > enter	Same	You can still refine your search results to search content by: labels, author, date, solved/kudoed, post type, etc.
Thank members (or “like”) an answer	Vote	Kudo	Thank members for their answers by giving “Kudos” for helpful or thorough responses
Indicate an answer solved my problem	Best Answer	Mark as Solution	Let the community know one or more answers solved your problem. This will help future members that might run into a similar issue later!
Watch content	Follow	Subscribe Or Bookmark	Subscribe to content you want to receive notifications for. In the new community you can also bookmark content.
Manage my notification preferences	Profile > My Preferences > Notifications	Profile > My Settings > Subscriptions & Notifications	By default receive an immediate email notification for your content subscriptions. You can change the frequency to: never, daily or weekly.
Alert the moderator to content issues	Gear icon next to content > report	3 dots next to content > Report Inappropriate Content	Help us enforce the community guidelines! Report content issues or abuse to the moderators for their action.
Know my leader board level	Explore > Leaderboard	About The Community > Leaderboards and Badges	In HCC there was one leaderboard based on total points. In the new community you will find the following leaderboards: Top solution Authors, Top Kudoed Authors, Top Repo Contributors and Top Community Article Contributors. Additionally, you can view your rank level on your own profile page. The Leaderboards & Badges in the new community will have more information at migration.

Community Upgrade & Migration Related Announcement Links:

1. HCC Community Merge (6/26)

2. What’s Changing for Hortonworks Community Connection (7/10)

3. Community Changes and Feature Definitions Details (7/10)

4. Accessing The Cloudera Community After Migration (7/21)

5. Migrating your HCC Reputation: What You Need to Know (7/23)