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Deshene
Gold ⭐️
Aug 1, 2014 12:05 PM UTC
Solved

Can't download Cloudera Express (Form submission fails)

When I try to download some of the protected stuff, such as Cloudera Express or Quickstart VM, I have to submit some form. The thing is form submission is broken due to the absence of some geoplugin. More details on the attached image (I erased unnecessary info). Is this a bug or I'm doing something wrong?

Failed form submission

    Deshene
    DesheneAnswer
    Gold ⭐️
    Aug 5, 2014 7:31 AM UTC

    I tried again today, and now I was able to submit the form and download Cloudera Manager and Quickstart VM. Then I logged in, and still was able to submit the form. I noticed that the form has changed since the last time I saw it, so the bug might have been fixed.

     

    Anyway, my problem has been solved. Thanks for your help, jkestelyn!

    13 replies

    jkestelyn
    Gold ⭐️
    Gold ⭐️
    Aug 1, 2014 4:25 PM UTC

    Thank you for reporting this - we're investigating!

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    jkestelyn
    Gold ⭐️
    Gold ⭐️
    Aug 1, 2014 4:26 PM UTC

    Please logout of cloudera.com, log back in, and then retry.

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    Deshene
    DesheneAuthor
    Gold ⭐️
    Aug 2, 2014 6:02 PM UTC
    Thanks for the prompt reply!
    I did exactly as you said, but unfortunately had the same error.
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    jkestelyn
    Gold ⭐️
    Gold ⭐️
    Aug 4, 2014 7:23 PM UTC

    Sorry about that. You know you can skip the form, right?

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    kmm
    Silver ⭐️
    Sep 10, 2015 1:22 PM UTC

    Hello there,

     

    I have the same problem right now, trying to download some hive connectors. On the debugging console I see this error:

     

    error-cloudera.PNG

     

    I also tried to download being logged in or not.

     

    Any suggestions?

     

    Thanks in advance.

     

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    jkestelyn
    Gold ⭐️
    Gold ⭐️
    Sep 10, 2015 5:22 PM UTC

    Thank you for reporting this issue. We're working on it, please stand by.

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    Sarah26
    Silver ⭐️
    Oct 13, 2015 8:22 PM UTC

    Hi @jkestelyn

     

    Any update? I also am not able to download from your page. I'm trying to download the VMWare platform for product 

    QuickStart VMs for CDH 5.3.x

     

    I have also tried 5.4.x

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