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mfhanif
mfhanif
Silver ⭐️
September 4, 2024
Solved

Admin access on cloudera public cloud trial

I just register cloudera on public cloud 5 days trial. I want to assess dataflow if it's suit on my usecase. When i follow the "Hello world" project there is deploy button that i can't click which needs to have admin account. Stated on https://community.cloudera.com/t5/Support-Questions/CDP-trial-version-admin-rights/m-p/348347#M235350 i need to contact support (create case) to give me admin access, however i can't access it due to access restriction, how come???

Screenshot 2024-09-04 at 14.13.17.png

 

 

    VidyaSargur
    VidyaSargurAnswer
    Community Manager
    September 4, 2024

    HI @mfhanif, Please check if you have a subscription with us. Our support is accessible only to our subscribed customers. If you are not our customer, please get in touch with our sales team; they will be glad to help you.

    Regards, Vidya Sargur, Community Manager Was your question answered? Make sure to mark the answer as the accepted solution. If you find a reply useful, say thanks by clicking on the thumbs up button.
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    3 replies

    vaishaakb
    Gold ⭐️⭐️⭐️
    vaishaakb
    Gold ⭐️⭐️⭐️
    September 4, 2024

    @mfhanif Thank you for bringing this to our community. 

    It seems that your MyC account do not have the privilege to create support cases in the MyC portal. May I request you to check with your organization's resources and see if they can raise a support case on your behalf?

    Please keep this posted.

    V

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      mfhanif
      mfhanifAuthor
      Silver ⭐️
      September 4, 2024

      "May I request you to check with your organization's resources and see if they can raise a support case on your behalf?" how to do this? my organization name is "klikpeta"

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        VidyaSargur
        Community Manager
        VidyaSargurAnswer
        Community Manager
        September 4, 2024

        HI @mfhanif, Please check if you have a subscription with us. Our support is accessible only to our subscribed customers. If you are not our customer, please get in touch with our sales team; they will be glad to help you.

        Translate
        Regards, Vidya Sargur, Community Manager Was your question answered? Make sure to mark the answer as the accepted solution. If you find a reply useful, say thanks by clicking on the thumbs up button.
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