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marcinfilip
marcinfilip
Silver ⭐️⭐️
November 2, 2020
Solved

CDP - Data Lake creation failed: Operation timed out. Template install timed out with this command id:

Hi,

I am trying to register an environment using AWS but I get this error:

 

 

Data Lake creation failed: Operation timed out. Template install timed out with this command id: 1546333784

 

 

When I log into AWS I can see that three instances were provisioned

1. cdp-env7-freeipa-10778-master0

2. datalake7-79244-master

3. datalake7-79244-idbroker

 

Where can I find more logs? What am I doing wrong?

 

Thanks, 

Marcin

aakulov
aakulovAnswer
Platinum ⭐️
November 3, 2020

The error likely indicates that some AWS resources were not reachable from CDP control plane. Double check your security policy settings and any proxy settings. Reach out to support as they will be able to better assist by being able to look at your particular environment setup.

 

Regarding the logs, if the CM instance was stood up in your Data Lake, you can search the logs by clicking "Command logs" or "Service logs" in the Data Lake tab of your Data Lake environment. 

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2 replies

aakulov
Platinum ⭐️
aakulovAnswer
Platinum ⭐️
November 3, 2020

The error likely indicates that some AWS resources were not reachable from CDP control plane. Double check your security policy settings and any proxy settings. Reach out to support as they will be able to better assist by being able to look at your particular environment setup.

 

Regarding the logs, if the CM instance was stood up in your Data Lake, you can search the logs by clicking "Command logs" or "Service logs" in the Data Lake tab of your Data Lake environment. 

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    marcinfilip
    marcinfilipAuthor
    Silver ⭐️⭐️
    November 20, 2020

    Thanks! The problem was the security groups configuration 🙂

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