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arpan57
arpan57
Gold ⭐️
May 14, 2020
Solved

Not able to login to DataPlane UI after configuring admin users

Hi,

 

Following the official documentation  I logged in to https://public-IP  Logged in using the Super User admin account. Post that I configured A/D integration and on the next page I added a few users/groups for admin say users1, user2, etc.. Post that it logged me out and asked me to login to the same page  https://<public-IP>  .

 

Now I am trying to login using user1 and corresponding A/D password but I get and error - invalid username/password error. I tried with user2 also which was configured. I also tried using user1@realm.com  . To my surprise, I am not longer able to login using super admin also. 

 

I tried to see the various container logs but no success. Has anyone faced similar issue?

What am I missing here? 

 

Thanks in advance. 

 

Regards

 

Tagging @SumitraMenon @Former Member @abajwa 

arpan57
arpan57Answer
Gold ⭐️
July 7, 2020

After spending lots of efforts it got fixed by changing the password and making sure the DP UI user's password doesn't contain any special characters.

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1 reply

arpan57
arpan57AuthorAnswer
Gold ⭐️
July 7, 2020

After spending lots of efforts it got fixed by changing the password and making sure the DP UI user's password doesn't contain any special characters.

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