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MoJadallah
MoJadallah
Silver ⭐️⭐️
August 6, 2025
Question

SIGNE UP FOR FREE TRIAL

Dears,

 

Trying to sign up for the free trial to try and test the dataflow, unfortunately, I got this error:

 

403

There was a problem authenticating your request.

Account '001Hr00001myQliIAE' not found

Request ID: 8b78e3a6-ff83-4bdb-a193-9af3a2c35c22

Contact support
Check service status

 

How to solve this?

BR,

Mohammad

 

4 replies

MoJadallah
MoJadallahAuthor
Silver ⭐️⭐️
August 6, 2025

Also, I got access denied when trying to test a session when try to test dataflow from this link: "https://www.cloudera.com/products/dataflow/cdp-tour-dataflow-flow-designer.html" ;

Error below:

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access denied.</Message>
</Error
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VidyaSargur
Community Manager
VidyaSargur
Community Manager
August 6, 2025

@MoJadallah, Welcome to our community! To help you get the best possible answer, I have tagged our expert, @vaishaakb, who may be able to assist you further.

Please feel free to provide any additional information or details about your query. We hope that you will find a satisfactory solution to your question.

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Regards, Vidya Sargur, Community Manager Was your question answered? Make sure to mark the answer as the accepted solution. If you find a reply useful, say thanks by clicking on the thumbs up button.
MoJadallah
MoJadallahAuthor
Silver ⭐️⭐️
August 21, 2025

Unfortunately, no one provided me with a solution and which indicates poor support.

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vafs
Gold ⭐️⭐️⭐️
vafs
Gold ⭐️⭐️⭐️
August 21, 2025

Hello @MoJadallah, 

Sorry for no one answering so far. 
We do want to give you a good experience on your trial. 

I assume you requested your free trial from here: 
https://www.cloudera.com/products/cloudera-public-cloud-trial.html?internal_keyplay=ALL&internal_campaign=FY25-Q1-GLOBAL-CDP-5-Day-Trial&cid=FY25-Q1-GLOBAL-CDP-5-Day-Trial&internal_link=WWW-Nav-u01 

When was that error hit? Just after the sign-up? 

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Regards, Andrés Fallas -- Was your question answered? Please take some time to click on "Accept as Solution" below this post. If you find a reply useful, say thanks by clicking on the thumbs-up button.
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