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JoshuaPreece
JoshuaPreece
Bronze III
Dec 9, 2025 10:16 AM UTC
Question

SSO Login

When trying to login via sso I receive this error message.

 

 

403

There was a problem authenticating your request.

Cloudera SSO is disabled for Account '14f772e1-c5b2-48f5-b354-993f95d0da10'. To log in, use your identity provider. To re-enable Cloudera SSO Login, speak with your CDP administrator.

Request ID: db73097d-1e99-4b98-a342-feff906ba5aa

1 reply

VidyaSargur
Community Manager
VidyaSargur
Community Manager
Dec 9, 2025 2:07 PM UTC

@JoshuaPreece, welcome to the Cloudera Community! Thank you for reaching out, and it's great to have you here.

The error you’re seeing usually indicates that SSO is disabled for your account. Since this requires an internal configuration update, I request that you raise an administrative ticket with Cloudera Support.

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Regards, Vidya Sargur, Community Manager Was your question answered? Make sure to mark the answer as the accepted solution. If you find a reply useful, say thanks by clicking on the thumbs up button.
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