Skip to main content
Hydg
Hydg
Gold ⭐️
October 3, 2024
Question

Unable register environment

I got this error when register environment of CDP Base on OCP. I don't know where to find the specific log of this error, it just says "Unable to connect to Cloudera Manager!"
Can anyone please help me?

 

Hydg_0-1727922727111.png

 

 

    4 replies

    upadhyayk04
    Gold ⭐️⭐️⭐️
    upadhyayk04
    Gold ⭐️⭐️⭐️
    October 14, 2024

    Hello @Hydg 

    Thanks for reaching out 

    May be you can try checking the CM server logs ( /var/log/cloudera-scm-server/cloudera-scm-server.log)

     

    Also check the pod logs of pod-cdp-release-thunderhead-environment-7-<replace-me>-thunderhead-environment

     

     

    Translate
      Hydg
      HydgAuthor
      Gold ⭐️
      October 15, 2024

      Hi @upadhyayk04 

      The log content from " /var/log/cloudera-scm-server/cloudera-scm-server.log" is in the image below.

      Screenshot 2024-10-15 081433.png

       

      Translate
        upadhyayk04
        Gold ⭐️⭐️⭐️
        upadhyayk04
        Gold ⭐️⭐️⭐️
        October 16, 2024

        Hello @Hydg 

        Check the environment pod logs as well

        Also check the pod logs of pod-cdp-release-thunderhead-environment-7-<replace-me>-thunderhead-environment

        Translate
          yagoaparecidoti
          yagoaparecidoti
          Gold ⭐️
          October 22, 2024

          hi @Hydg 

          "cloudera management" pods are unable to reach the "cloudera manager" address

          check if the service on port 7183 is available, if the service is available, if there is no internal firewall blocking it, etc.

          check the pods logs and "cm" logs

          Translate
          Terms & ConditionsAccessibility statement