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Suhas_Ganorkar
Suhas_Ganorkar
Silver ⭐️
August 8, 2022
Solved

Unable to create new Cloudera case

Hi Team,

 

We have CDH - 5.16.2 in our environment, recently renewed Cloudera -license.

But still since today we are not able to create a case on support portal.

Please find the attached snapshot.

Suhas_Ganorkar_0-1659932726720.png

 

RangaReddy
RangaReddyAnswer
Gold ⭐️
August 8, 2022

Hi @Suhas_Ganorkar 

 

We are not supporting any CDH 5.x issues. As mentioned in error it is reached EOS. Please specify different CDH version. 

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2 replies

RangaReddy
Gold ⭐️
RangaReddyAnswer
Gold ⭐️
August 8, 2022

Hi @Suhas_Ganorkar 

 

We are not supporting any CDH 5.x issues. As mentioned in error it is reached EOS. Please specify different CDH version. 

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VidyaSargur
Community Manager
VidyaSargur
Community Manager
August 8, 2022

@Suhas_Ganorkar, we have reached out to you via PM with more details. 

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Regards, Vidya Sargur, Community Manager Was your question answered? Make sure to mark the answer as the accepted solution. If you find a reply useful, say thanks by clicking on the thumbs up button.
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