Intros and Suggestions
Introduce yourself to the community, provide feedback or participate in off topic discussions
Announcements
Alert: Welcome to the Unified Cloudera Community. Former HCC members be sure to read and learn how to activate your account here.

reply lag

reply lag

Expert Contributor
i have sent some message, but so far still no responses. and something is very urgent
1 REPLY 1

Re: reply lag

Master Collaborator

I do apologize for the lack of responses to some of your queries, we do try to assist community members in finding solutions to their questions, but unfortunately there are no guarantees in the forums, as responses are purely voluntary.  There are no service level agreements in the community, that is only available for paid support customers and through our actual support portal.  We will continue to assist to the best of our ability, but please understand that you may not always get immediate responses, or a solution to a particular thread.

Don't have an account?
Coming from Hortonworks? Activate your account here