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Cloudsupport
Cloudsupport
Silver ⭐️⭐️
April 16, 2020
Solved

Clodera manager licence transfer

Hi Team,

 

My question is : how to transfer licence one organization to another organization.

 

Scenario: Current CDH cluster support roles hand over to other Organization. by this scenario how to get transfer licence related information. because exciting cluster have licence.

 

Thanks

Dwaraka Y 

StevenOD
StevenODAnswer
Platinum ⭐️
April 16, 2020

Hi @Cloudsupport ,

 

Thanks for clarifying the situation.

 

If you are happy to message me privately via the Cloud Community messaging capability and tell me who company X and company Y are, I will see if I can get someone to help you.

 

Regards,

Steve

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5 replies

StevenOD
Platinum ⭐️
StevenOD
Platinum ⭐️
April 16, 2020

Hi @Cloudsupport ,

 

I don't completely follow the scenario that you described - are you saying the support department is handing over to another department? What do you mean by 'organization' - another company? That said, to discuss the Cloudera license and commercial arrangements you should reach out to the Cloudera account team for your organization.

 

Regards,

Steve

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Cloudsupport
CloudsupportAuthor
Silver ⭐️⭐️
April 16, 2020

Hi Steve,

 

ClouderaManager installed working on the existing cluster (X company), They have licence and they are managing.

 

Now  X company  aggrement is over,  handover to Y company.(X company moving out completly)

 

For this scenario, how to transfer CDH licence : X to Y company.

 

 

 

Thanks

Dwaraka Y

 

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StevenOD
Platinum ⭐️
StevenODAnswer
Platinum ⭐️
April 16, 2020

Hi @Cloudsupport ,

 

Thanks for clarifying the situation.

 

If you are happy to message me privately via the Cloud Community messaging capability and tell me who company X and company Y are, I will see if I can get someone to help you.

 

Regards,

Steve

Translate
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