As stated by JD above, the CDE Service relies on Ozone Service on Base Cluster. If Ozone Service wasn't in Healthy State, the CDE Service enabling would fail with similar tracing as shared by you. We would recommend the following checks:
- Ensure Ozone Service is Up & Running on Base Cluster.
- Create a new Environment & check CDE Service enabling on the new Environment.
- If the above CDE Service enabling on new Environment is Successful, Reattempt the CDE Service enabling on the existing Environment.
If the above Suggestion doesn't help, We would suggest engaging Support as any further troubleshooting would require sharing the Logs over the Public Community forum, which may have Customer's details.
We shall mark the Post as Resolved now. If you have any concerns, Feel free to Update the Post likewise.