Support Questions

Find answers, ask questions, and share your expertise

Error installing Install CDH 6.3.3

avatar
Contributor

Hi,

 

Following the instruction described on this page:

https://docs.cloudera.com/documentation/enterprise/6/latest/topics/installation.html

 

I made some good progress until up to step 6:  Install CDH and Other Software:

https://docs.cloudera.com/documentation/enterprise/6/latest/topics/install_software_cm_wizard.html

 

Now I encountered error. Please see the picture below:

Screen Shot 2020-05-18 at 8.24.57 PM.png

 

I completely wiped out the databases, retried twice, and still seeing the error. Could you advise where to check to fix the trouble, and move forward? Thank you!

 

1 ACCEPTED SOLUTION

avatar
Contributor

Hi paras, resetting the hostnames to long names got me moving forward again. Thank you! 

View solution in original post

3 REPLIES 3

avatar
Contributor

The cluster consists of six VM nodes in GCP: 2 master nodes, 1 login node, and 3 data nodes.

avatar
Master Collaborator

@vincentD 

 

The CM agents should be able to send hearbeats to the CM sever successfully before the parcel installation. Did you also happen to setup TLS here?

Please check the CM server and agent logs on the nodes for issues reported.

Click on the hostnames what is the error reported on Cloudera Manager for the hosts?

 

avatar
Contributor

Hi paras, resetting the hostnames to long names got me moving forward again. Thank you!