Unable register environment

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I got this error when register environment of CDP Base on OCP. I don't know where to find the specific log of this error, it just says "Unable to connect to Cloudera Manager!"
Can anyone please help me?

upadhyayk04

Gold ⭐️⭐️⭐️

Hello @Hydg

Thanks for reaching out

May be you can try checking the CM server logs ( /var/log/cloudera-scm-server/cloudera-scm-server.log)

Also check the pod logs of pod-cdp-release-thunderhead-environment-7-<replace-me>-thunderhead-environment

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HydgAuthor

Gold ⭐️

Hi @upadhyayk04

The log content from " /var/log/cloudera-scm-server/cloudera-scm-server.log" is in the image below.

Screenshot 2024-10-15 081433.png

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upadhyayk04

Gold ⭐️⭐️⭐️

Hello @Hydg

Check the environment pod logs as well

Also check the pod logs of pod-cdp-release-thunderhead-environment-7-<replace-me>-thunderhead-environment

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yagoaparecidoti

Gold ⭐️

hi @Hydg

"cloudera management" pods are unable to reach the "cloudera manager" address

check if the service on port 7183 is available, if the service is available, if there is no internal firewall blocking it, etc.

check the pods logs and "cm" logs

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