Support Questions

Suhas_Ganorkar · ‎08-07-2022

Hi Team,

We have CDH - 5.16.2 in our environment, recently renewed Cloudera -license.

But still since today we are not able to create a case on support portal.

Please find the attached snapshot.

RangaReddy · ‎08-08-2022

We are not supporting any CDH 5.x issues. As mentioned in error it is reached EOS. Please specify different CDH version.

View solution in original post

RangaReddy · ‎08-08-2022

Hi @Suhas_Ganorkar

We are not supporting any CDH 5.x issues. As mentioned in error it is reached EOS. Please specify different CDH version.

VidyaSargur · ‎08-08-2022

@Suhas_Ganorkar, we have reached out to you via PM with more details.

Regards,

Vidya Sargur,
Community Manager

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Support Questions

Unable to create new Cloudera case