cloudera navigator - conflicting collector combinations in option list; please refer to the release notes for the combinations allowed

we are having trouble starting the "navigator metadata server" service, in the "stderr" log we have the error below:

Conflicting collector combinations in option list; please refer to the release notes for the combinations allowed
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.

can help us with this problem?