@huagang517
Thank you for reaching out to us with the enquiry on how to file a Support Case with Cloudera. You need to be a Subscribed customer to open cases with Cloudera Support.
With an Enterprise Subscription [1] you can file an online case after registering on the Support Portal [2].
For most of the up-to-date information about Enterprise Subscription, please contact Sales [3].
Should you have no Enterprise Subscription, we are encouraging you to keep interacting with our Community to find and provide solutions to members.
If you are a subscribed customer and have issues login, please let me know, we can take this up through private messages.
[1] https://my.cloudera.com/faq.html#support
[2] https://sso.cloudera.com/
[3] https://www.cloudera.com/contact-sales.html
Regards, Vidya Sargur, Community Manager Was your question answered? Make sure to mark the answer as the accepted solution. If you find a reply useful, say thanks by clicking on the thumbs up button.
