Server Error The feature Operational Reports is not available. CM 4.7.3

[#1]

Hi, I'm trying to update property

Alert Publisher (Default) Alerts: Mail Server Password

and do get this error when clicking "save". What does it mean?

Server Error

The feature Operational Reports is not available.

[#2]

Hi Sergey, Is this a free or trial-licensed CM deployment? For some reason does this deployment lack the "Reports Manager" role or any other roles missing from the 'mgmt1' (Management Services) section?

[#3]

Hi!

It was a tiral licensed. But trial is expired.

"Reports manager" role exists but stopped. All it's settings are marked as ''enterprise only'.

All this stuff worked before, now I need to change password for mail account and can't do it.

[#4]

From Serega in scm-users (consolidating discussion here):
Hi, unfortunately I talk about other cluster which is not under Cloudera subscription support, so I can't create support ticket for it. It's a rule violation.
Cluster with support doesn't suffer from such issue and ofcourse it has a license.



I've seen a bug where right after uploading a license, you may hit this error unless you restart CM. You may also be able to just log out and log back in. As mark asked, did you start a trial license?
Does restarting CM help?
Are you modifying any other properties along with the mail server password?

[#5]

Also try to remove roles for which you don't have licenses, like reports manager.

[#6]

1. login/logout didn't help

2. restart didn't help

3. Delete "Reports manager" + restart didn't help

You can see the version of CM + list of management Services roles.

what can I try next?

[#7]

It's impossible to modify someting is Management Service.
Even Service Monitor -> Service Monitor Data Expiration Period (hours)

[#8]

Do you have a Navigator role? If so, delete that as well.

[#9]

Please see previous screenshot.

You can see ManagementServices roles in bottom left angle of an image.

There is no Navigator role

[#10]

Ping

Are there any other suggestions?

We need to put back cloudera email functionality