Alert messages does not be sent

[#1]

I try to send alert message throw OVH mail server but when I configure cloudera to use it I obtain this stacktrace

ERROR org.apache.camel.processor.DefaultErrorHandler: Failed delivery for exchangeId: XXXXXXXXXXXXXX. Exhausted after delivery attempt: 1 caught: org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 535 5.7.1 Authentication failed

org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 535 5.7.1 Authentication failed

at org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:392)
at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:340)
at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:355)
at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:344)
at org.apache.camel.component.mail.MailProducer.process(MailProducer.java:44)
at org.apache.camel.impl.converter.AsyncProcessorTypeConverter$ProcessorToAsyncProcessorBridge.process(AsyncProcessorTypeConverter.java:50)
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:77)
at org.apache.camel.processor.SendProcessor$2.doInAsyncProducer(SendProcessor.java:104)
at org.apache.camel.impl.ProducerCache.doInAsyncProducer(ProducerCache.java:272)
at org.apache.camel.processor.SendProcessor.process(SendProcessor.java:98)
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:77)
at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:98)
at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:89)
at org.apache.camel.processor.interceptor.TraceInterceptor.process(TraceInterceptor.java:99)
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:77)
at org.apache.camel.processor.RedeliveryErrorHandler.processErrorHandler(RedeliveryErrorHandler.java:299)
at org.apache.camel.processor.RedeliveryErrorHandler.process(RedeliveryErrorHandler.java:208)
at org.apache.camel.processor.DefaultChannel.process(DefaultChannel.java:269)
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:77)
at org.apache.camel.processor.Pipeline.process(Pipeline.java:125)
at org.apache.camel.processor.Pipeline.process(Pipeline.java:80)
at org.apache.camel.processor.UnitOfWorkProcessor.process(UnitOfWorkProcessor.java:109)
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:77)
at org.apache.camel.processor.DelegateAsyncProcessor.processNext(DelegateAsyncProcessor.java:98)
at org.apache.camel.processor.DelegateAsyncProcessor.process(DelegateAsyncProcessor.java:89)
at org.apache.camel.management.InstrumentationProcessor.process(InstrumentationProcessor.java:68)
at org.apache.camel.util.AsyncProcessorHelper.process(AsyncProcessorHelper.java:77)
at org.apache.camel.component.seda.SedaConsumer.sendToConsumers(SedaConsumer.java:189)
at org.apache.camel.component.seda.SedaConsumer.run(SedaConsumer.java:121)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: javax.mail.AuthenticationFailedException: 535 5.7.1 Authentication failed

at com.sun.mail.smtp.SMTPTransport$Authenticator.authenticate(SMTPTransport.java:648)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:583)
at javax.mail.Service.connect(Service.java:313)
at org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:389)
... 31 more

I have try the same parameters with another client , it's work fine

[#2]

Hello @Gregonmac 

From the Error trace, it can be seen that the Authentication failed while connecting.

We have seen scenarios in the past where the issue is with having special characters in the password. Do you have any special characters in your password? 

If yes, you can give it a try using a below approach:

Encode the password that has special characters.  For example:

a. Password with special characters: 

Aj8T2heD1cLMsV8qKIULn8g/tfy/+VO3yPLbhJfXQ9U7

b. Encode the password with following command:

python -c "import urllib; print urllib.quote_plus('Aj8T2heD1cLMsV8qKIULn8g/tfy/+VO3yPLbhJfXQ9U7')"

c. Use the encoded password in your Alert Publisher settings:

Aj8T2heD1cLMsV8qKIULn8g%2Ftfy%2F%2BVO3yPLbhJfXQ9U7

 Let me know if this helps.

Thank You, 

Tarun

[#3]

Thank for your try, but it does not work too.

I try to change my password to ensure to use only digit and character, but no changes