Hi Roberto,
Thank you for asking!
1) Please kindly provide the name and date/time of creation of the cluster. Similarly, if this fails for termination, please provide the same for the time the termination was attempted.
2) Do you repeatedly see the same cluster creation failure over Azure?
3) For Azure-service related issues with Altus clusters, please gather the following info from the Azure Portal:
- Login to
https://portal.azure.com- Navigate to Resource Groups
- Select the Resource Group of the cluster in question
- On the left hand column under Overview, select Activity Log
- Filter Event Severity to Error and Critical
- Review the Operations Names that have Failed or Critical Statuses, click any related items, select JSON and copy the contents to the filed support case. Or if you prefer, we can coordinate a webex session to gather this information)
Regards,
Daisuke