Support Questions

LonleyLokli · ‎09-27-2016

Hello!

I can't download Quick start image (sandbox for VM, virtualbox). I'd tried from Chrome and Safari. I selected platform (for example VM) and clicked the buttom "Download now" nothing happens. I'd tried a few times - same result 😞 Help me, please!

cjervis · ‎09-28-2016

Sorry to hear you are having issues with the download @LonleyLokli. A quick question to narrow down the issue. Do you have pop ups blocked? There is a pop up with information to complete before the download happens including accepting the terms.

Cy Jervis, Manager, Community Program
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View solution in original post

cjervis · ‎09-28-2016

Sorry to hear you are having issues with the download @LonleyLokli. A quick question to narrow down the issue. Do you have pop ups blocked? There is a pop up with information to complete before the download happens including accepting the terms.

Cy Jervis, Manager, Community Program
Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.

LonleyLokli · ‎09-30-2016

Thanks cjervis!

cjervis · ‎09-30-2016

I'm happy I could help. Best of luck. 🙂

Cy Jervis, Manager, Community Program
Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.

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Support Questions

Can't download Quick start image