Created 04-05-2017 12:40 PM
I installed Cloudbreak 1.14.1 on Azure. I can't add users because emails don't get send. In earlier versions I could work around this by looking for the email in the cloudbreak log, now nothing shows up in the log.
I openend all outgoing smtp ports, but that wasn't the issue.
Where can I look to solve this issue? The log doesn't show anything.
Created 04-05-2017 01:09 PM
Hi @Peter Teunissen,
I picked this up and searched for the problem. What i found is "SMTP is not supported by Azure". So you have to configure an external email service by following the documentation: http://sequenceiq.com/cloudbreak-docs/latest/configuration/#smtp
Created 04-05-2017 06:42 PM
Dhanya and I noticed this issue too. Is this issue scheduled to be fixed?
Created 04-05-2017 06:56 PM
The fix is out of our scope unfortunately. Azure blocks emails to avoid spam clusters for example.
Created 04-12-2017 08:24 AM
@Peter Teunissen Most probably it depends on the region where you installed Cloudbreak, and how they are blocking e-mail traffic.
I've started two deployments from the quickstart template, one in East-US, where all my 3 invites to 3 different e-mail platforms arrived immediately. (1 to spam), and one in North-Europe where none of my invites arrived.
Created 04-12-2017 08:44 AM
That'll be the problem. My VM is in West-Europe.
Created 04-12-2017 09:17 AM
Then unfortunately this is something out of our reach. You might try setting up an external SMTP service. Hope this helps!