Support Questions

Find answers, ask questions, and share your expertise
Announcements
Celebrating as our community reaches 100,000 members! Thank you!

Cloudera Manager 7.3.1 installation error in RHEL7.9

avatar
Expert Contributor

Good morning,

trying to install Cloudera Manager agents in a RH7.9 (this should be supported as seen in the Cloudera support matrix)

I realized that this is not supported ¿!!!?

Juanes_1-1660729854126.png

The packages installed in the server are newer as expected (they are from rh7.9) and the cloudera manager is looking for older versions...

Juanes_2-1660730066535.pngJuanes_3-1660730083909.pngJuanes_4-1660730100865.png

What crazy is having a support matrix if this is not applied 

Juanes_5-1660730253911.png

 

any idea? downgrade dependencies are not considered.

 

1 ACCEPTED SOLUTION

avatar
Expert Contributor

Added required dependencies to the repository:
glibc-2.17-326.el7_9.i686 --> this was missing and that was why it tried to install 2.17-324
krb5-devel-1.15.1-50.el7.x86_64
openssl-devel-1.0.2k-21.el7_9.x86_64

View solution in original post

5 REPLIES 5

avatar
Expert Contributor

Hi @Juanes ,

 

Try downgrading the packages in question to the required version and then retry.

 

I have also faced similar issue earlier, downgrading worked for me.

 

Thanks,

Megh

avatar
Expert Contributor

Hi,

First of all, many thanks for your comments.

I read about downgrading glibc could leave the system in undesired state :S 

Juanes_0-1660806951212.png

yu did downgraded glibc? I don't care about the kerberos packages, i'm not using it...

 

Best Regards

avatar
Expert Contributor

Hi @Juanes ,

 

I think I downgraded glibc as well. Not exactly sure though as it was sometime back. I think there is an option to downgrade an individual package with rpm without touching its dependencies.

 

But I would still advise you to be cautious. Maybe try it out once on a test system?

 

Thanks,

Megh

avatar
Expert Contributor

Many thanks for the recomendation, I will check again that it seems to be something related to the repositories, of course I will not downgrade glibc, this environment is quite important to broke it down 🙂 

avatar
Expert Contributor

Added required dependencies to the repository:
glibc-2.17-326.el7_9.i686 --> this was missing and that was why it tried to install 2.17-324
krb5-devel-1.15.1-50.el7.x86_64
openssl-devel-1.0.2k-21.el7_9.x86_64