I have created an account with my organisation email id and i could not able to create a case under https://my.cloudera.com/support.html .
ERROR: Accessing the requested page requires special permissions.
It will be great if i get support on this
Hello @Aswinnxp ,
thank you for letting us know that after registration to the Support Portal you have difficulties raising a case.
Do you have a valid Cloudera Subscription, please? It will be required to be able to raise a Support Case.
Once you have Cloudera Subscription, the steps to take to register to the portal are:
1. Register at: https://sso.cloudera.com/register.html You will be sent an email with a validation link.
2. Please click this link to complete your registration.
3. Set your password
4. Login at https://sso.cloudera.com.
I understand that you've done these steps.
Until you will be reached out following your registration, we can do one more thing:
Do you have a colleague that has working portal access and can raise a case, please? In this case please raise a case to get further assistance on your access.