Support Questions

Find answers, ask questions, and share your expertise

Error while installing Data Services

avatar
New Contributor

We have Cloudera Private Cloud 7.1.9

When trying to install Data Services, we get this error:

    "unable to resolve either the CM url, CDP console, or localhost"

We verified DNS settings and the hostname is resolved correctly. 

What can the issue be? where can we find logs with additional details?

error.png

15 REPLIES 15

avatar

this is how the hosts file looks:
127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6

 

avatar
Master Collaborator

Can you please fix the localhost thing

nslookup localhost should resolve

avatar
New Contributor

we have passed  all pre-requisistes, still facint the same issue

avatar
Master Collaborator

Hello @Rafiy 

Can you please which issue are you facing now?


Same one 

    "unable to resolve either the CM url, CDP console, or localhost"

avatar
Master Collaborator

Hello @shaihavivqlik 

Can you also verify if the wildcard dns is set up correctly 

*.apps.myhostname.com

https://docs.cloudera.com/cdp-private-cloud-data-services/1.5.4/installation-ecs/topics/cdppvc-insta...

I faced the same error as you this time, and I had the above mentioned problem so please double check this as well

avatar
Community Manager

@Rafiy Has the reply helped resolve your issue? If so, please mark the appropriate reply as the solution, as it will make it easier for others to find the answer in the future. Thanks.


Regards,

Diana Torres,
Community Moderator


Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.
Learn more about the Cloudera Community: