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HDC - unable to launch cluster

Expert Contributor

When I try to launch a cluster, I am getting this error. I have accepted subscription request and still getting this error.

Infrastructure creation failed. Reason: Unrecognized service response for the dry-run request.

 

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5 REPLIES 5

Also, @Anandha L Ranganathan We just released a newer version of the cloud controller (1.16.2), so if you are willing to bring up a new cloud controller (https://aws.amazon.com/marketplace/pp/B01LXOQBOU?qid=1501193662723&sr=0-2&ref_=srh_res_product_title) and then create a cluster, you can give it a try. @Ram Venkatesh is saying that 1.16.2 has the fix for error reporting from dry run.

Expert Contributor

I launched it using 1.16.2 and getting this error and

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Timeout: Orchestrator component failed to finish in 7.500000 mins, last message: There are missing nodes from job (jid: 20170730024341659041), target: [ip-1xx-xx-xx-xx-xx.compute.internal] Node: ip-xxxx-xx-xx-xx.compute.internal Error(s): Error occurred installing package(s). Additional info follows: errors: - Loaded plugins: priorities, update-motd, upgrade-helper https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30000 milliseconds') Trying other mirror. https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30000 milliseconds') Trying other mirror. https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection timed out after 30001 milliseconds') Trying other mirror. https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: [Errno 12] Timeout on https://packagecloud.io/grafana/stable/el/7/x86_64/repodata/repomd.xml: (28, 'Connection

@Marton Sereg @Ram Venkatesh What does this error mean? It's not clear from the message what caused the timeout.

Hi @Anandha L Ranganathan

It looks like the error that you are getting may be for one of two reasons:

  • The Grafana package was not available from its public repo at the time of the cluster install and it caused a failure. If that's the case, a second install should go through.
  • The subnet where the cluster was deployed does not have Internet access and therefore the VM couldn't reach the public repo. Are you using your own custom VPC or did you launch a new VPC with the cluster?

Expert Contributor

@Anandha L Ranganathan

Can those machines reach the internet? what is your vpc config where you want to deploy your cluster?