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How can I contact with support team?

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How can I contact with support team?

New Contributor

Hello @Will Dailey,


I am person who logged support request (19475) on Hortonworks Education Support.

I am waiting your team's response related to my retake voucher but have not receive any infomation yet since last 2 weeks. I also replied email but not hear any response.

Could you please check it soon?


Best Regards,

Tran Anh Duc



3 REPLIES 3

Re: How can I contact with support team?

New Contributor

Do we have anybody else can help me in this topic?

Re: How can I contact with support team?

Mentor

@Duc Tran Anh

I know how frustrating it is, but now with the merger, I think things are still not streamlined hence the ambiguity, I am not an employee of HWX/Cloudera.

To my recollection, you should try email certification@hdptraining.zendesk.com or tag @tbroas and contact Akancha Srivastava (Hortonworks Education Support)
Hope that helps

Re: How can I contact with support team?

New Contributor

Hi @tbroas, could you take a look at my concern?


@Geoffrey Shelton Okot: thank you so much for your advise.


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