Support Questions
Find answers, ask questions, and share your expertise
Announcements
Alert: Welcome to the Unified Cloudera Community. Former HCC members be sure to read and learn how to activate your account here.

How do I download the latest version of Ambari and HDP ?

Solved Go to solution
Highlighted

How do I download the latest version of Ambari and HDP ?

New Contributor

I need  password when I downloaded new version(Ambari 2.7.5 and HDP 3.1.5).

I read the document from here(https://docs.cloudera.com/HDPDocuments/Ambari-2.7.5.0/bk_ambari-installation/content/access_ambari_p...),and then I opened url(https://my.cloudera.com) in the document and did not know how to get the user and password.So, aren't they open source anymore?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Re: How do I download the latest version of Ambari and HDP ?

Expert Contributor

Please reach out to your local Cloudera contact person. If you don't have one, this is a good starting point.

 

To avoid confusion: The platform is definitely open source, but for the recent (and future) downloads and security patches an agreement with your company is needed to gain access.


- Dennis Jaheruddin

If this answer helped, please mark it as 'solved' and/or if it is valuable for future readers please apply 'kudos'. Also check out my techincal portfolio at https://portfolio.jaheruddin.nl

View solution in original post

9 REPLIES 9

Re: How do I download the latest version of Ambari and HDP ?

Super Mentor

@ypc812164921 

 

The following link talks about how to obtain the password.

Authentication credentials for new customers and partners are provided in an email sent from Cloudera to registered support contacts. Existing users can file a non-technical case within the support portal (<a href="<a href="https://my.cloudera.com" target="_blank">https://my.cloudera.com</a>" target="_blank"><a href="https://my.cloudera.com</a" target="_blank">https://my.cloudera.com</a</a>>) to obtain credentials.

 

https://docs.cloudera.com/HDPDocuments/Ambari-2.7.5.0/bk_ambari-installation/content/access_ambari_p...

Highlighted

Re: How do I download the latest version of Ambari and HDP ?

New Contributor

Yeah,I know it !

But when I clicked the button(Create Case)  in supportPortal, I jumped  to another page,which told I do not have permissions.

What should I do next?Thanks.

 

微信图片_20191224164937.png

Highlighted

Re: How do I download the latest version of Ambari and HDP ?

Expert Contributor

Please reach out to your local Cloudera contact person. If you don't have one, this is a good starting point.

 

To avoid confusion: The platform is definitely open source, but for the recent (and future) downloads and security patches an agreement with your company is needed to gain access.


- Dennis Jaheruddin

If this answer helped, please mark it as 'solved' and/or if it is valuable for future readers please apply 'kudos'. Also check out my techincal portfolio at https://portfolio.jaheruddin.nl

View solution in original post

Highlighted

Re: How do I download the latest version of Ambari and HDP ?

New Contributor

@DennisJaheruddi 

I don't think it's good idea. It's too much of a hassle to download, especially for people who aren't your company customers.

Anyway, thanks for your reply !

Highlighted

Re: How do I download the latest version of Ambari and HDP ?

Expert Contributor

For access to the versions intended for production, you would indeed need to be a customer. 

 

However for a quick glance there are some more accessible paths, for instance the HDP sandbox, or the CDP free trial.

 

These can be used by anyone without being a customer, but may not contain the latest version for instance. 


- Dennis Jaheruddin

If this answer helped, please mark it as 'solved' and/or if it is valuable for future readers please apply 'kudos'. Also check out my techincal portfolio at https://portfolio.jaheruddin.nl
Highlighted

Re: How do I download the latest version of Ambari and HDP ?

New Contributor

We have contacted cloudera sales online or by calling, but nobody is even calling back. What's going on, they don't want customers for HDP anymore?

Highlighted

Re: How do I download the latest version of Ambari and HDP ?

Community Manager

@Xin1 I will reach out to my sales contacts and ask them to contact you. 


Cy Jervis, Community Manager

Was your question answered? Make sure to mark the answer as the accepted solution.
If you find a reply useful, say thanks by clicking on the thumbs up button.

Learn more about the Cloudera Community:
Community Guidelines
How to use the forum
Highlighted

Re: How do I download the latest version of Ambari and HDP ?

Contributor

@ypc812164921 

 

You need to have a support subscription to create a technical case with Cloudera, please check with your account team regarding the subscription details.

 

Once you have the valid subscription and member of a support team then you can create the cases.

Highlighted

Re: How do I download the latest version of Ambari and HDP ?

New Contributor

The simple answer is: HDP is no longer free. this is the common pattern where a product is marketed as open source during the period the owner of the product gather data and improve the product. once mastered the product becomes commercial. I've learned that there is nothing free in this world.

Don't have an account?
Coming from Hortonworks? Activate your account here