Is there a list of IP address ranges for firewall rules so you can connect to Smartsense when the IP changes?

[#1]

Problem: We had opened our firewall to the old IP address for smartsense.hortonworks.com and it seems the IP has changed in the last couple weeks. Because of this our firewall is blocking the connection attempt now and we cannot upload bundles using the smartsense gateway. Can you please provide an IP range that we can open in our firewall so that if the IP changes we will still be able to connect?

[#2]

@Cassandra look at this doc it could help you

[#3]

@Cassandra I think you're asking how to specify IP ranges in firewall rules? If so, here's a way http://www.cyberciti.biz/tips/linux-iptables-how-to-specify-a-range-of-ip-addresses-or-ports.html

[#4]

Partly what I'm asking. I think the customer knows how to specify IP ranges, he's wanting a range for what Smartsense uses just in case Hortonworks makes a change to the IP address for Smartsense then he already has it in his firewall rules.

[#5]

@Paul Codding is there a range of IP addresses used for Smartsense?

[#6 · Accepted solution]

@Artem Ervits, @Cassandra Spencer, @Geoffrey Shelton Okot - We've updated our KB articles with multiple options for connecting to the environment, including static IP's.

• https://hortonworks.my.salesforce.com/articles/en_US/How_To/SmartSense-Gateway-setup
• https://hortonworks.my.salesforce.com/articles/en_US/How_To/Uploading-SmartSense-Bundles